New: Ritchie Bros. Help & Support Center website

We recently launched a new dedicated Help & Support Center website where customers can access support content for several of our transaction solutions including Ritchie Bros. Auctioneers, IronPlanet, Ritchie List, and GovPlanet.

If you’re looking for information about setting up an online account, bidding, buying, selling, and more, our centralized Help & Support site makes it easy to find, search and access:

• FAQs
• Videos
• Customer Care contact info
• Other helpful resources

You can find FAQs divided into categories within each solution, and in many cases you’ll find helpful how-to videos linked to relevant questions. You’ll also find links to helpful blog articles, other Ritchie Bros. online resources, and email addresses and phone numbers to help you reach Customer Care teams directly to help you with general inquiries, pick up inquiries and more.

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See also

Beyond the Bids: Building the most liquid marketplace in the world